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How a marketing agency saved 40 hours/week with backoffice automation

40 hrsSaved Weekly

The Context

A growing marketing agency with 15 clients was struggling with operational chaos. Client onboarding took weeks, status updates were manual, and the team was burning out on admin work.

The Problems

Client onboarding taking 2-3 weeks
Manual status updates consuming 15+ hours weekly
No standardized processes across accounts
Team burnout from repetitive admin tasks

Systems We Built

Automated client onboarding workflow
Weekly status report automation
Project milestone notifications
Client portal with real-time dashboards
Internal task automation and reminders

The Results

Client onboarding reduced to 2 days
40+ hours saved weekly across the team
Client satisfaction increased 35%
Team able to take on 5 more clients without hiring

Tech Stack Used

ClickUpMake.comNotionSlackCustom Portal

"We went from chaos to clarity. Our team can actually focus on client work now instead of drowning in admin."

Amanda K.

Founder, Elevate Digital

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